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Robin Schildknecht Huffman, MHA, CPXP, SSGB is currently the Director of Patient Experience at UC Health. Previously, Robin held roles such as Practice Transformation Manager at UK HealthCare and Quality Improvement Practice Coach at Catholic Health Initiatives. Robin has also served as a Patient Experience Advisor at Press Ganey Associates and Manager at UK HealthCare. Robin holds a Master of Health Administration from the University of Kentucky, a Six Sigma Green Belt from Aveta Business Institute, and a Bachelor of Science in Health Information Management from Eastern Kentucky University.