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Suresh R has extensive experience in IT infrastructure and service delivery management, currently serving as the Service Delivery Manager at Vmoksha Technologies Pvt. Ltd since June 2008. In this role, Suresh R is responsible for the IT lifecycle of endpoints, particularly workstations and mobile devices, with expertise in Microsoft Endpoint Configuration Manager, Microsoft Intune, and various support platforms. Prior to this, Suresh R worked at GENPACT as a Senior Engineer, where contributions included the establishment of Altiris Client Management for approximately 100,000 workstations and management of hardware, software inventory, and security updates. Suresh R also held the position of System Analyst at Fidelity Investment, providing support for around 3,000 BPO Citrix users and maintaining computer networks and applications.