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Tina M. Ruiz, MSW, LCSW has over two decades of experience in various organizations. Tina M. currently serves as the Vice President of Quality Improvement, Impact, and Analysis at UCAN in Chicago. In this role, they are responsible for ensuring quality control and analyzing impact within the organization.

Prior to their current position, Tina worked at the U.S. Courts Probation and Pretrial Services as the Operations/Data Quality Manager. In this role, they implemented quality control techniques and resolved operational issues by leveraging data.

Tina M. also held the position of Director of Quality Improvement at both Association House of Chicago and ChildServ. At Association House of Chicago, Tina successfully led the organization in obtaining accreditation through COA and developed performance indicators for program evaluation. Similarly, at ChildServ, they played a crucial role in obtaining accreditation and designed internal review systems to evaluate service quality.

Tina's extensive work experience demonstrates their expertise in quality improvement and their ability to ensure compliance with standards and regulations.

Tina M. Ruiz, MSW, LCSW has a well-rounded education history. Tina M. obtained their Bachelor of Arts degree in Psychology from Marshall University, where they studied from 1989 to 1994. Tina M. then pursued a Master's degree in Social Work from Loyola University Chicago, completing their studies from 1995 to 1998.

Throughout their career, Tina has also acquired several additional certifications. In 1995, they obtained certifications in CERP, CCA, and 402 from the Illinois Department of Children and Family Services. Later, in 2000, they obtained the Illinois Child Welfare Licensure from the same department. Continuing their professional development, Tina completed OSHA training in 2008 from the OSHA Safety Training Institute.

In 2014, Tina obtained their Licensed Clinical Social Worker certification from the Illinois Department of Financial and Professional Regulation, demonstrating their expertise in clinical social work. In 2016, they obtained Mental Health First Aid certification from the Mental Health First Aid (MHFA) institution, further enhancing their skills in responding to mental health crises.

Most recently, in September 2022, Tina achieved the Six Sigma Black Belt Certification from the Management & Strategy Institute, reflecting their proficiency in process improvement and problem-solving methodologies.

Overall, Tina M. Ruiz, MSW, LCSW has a solid educational foundation in social work and psychology, complemented by a diverse range of certifications that showcase their dedication to professional growth and expertise in various areas.