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Jamie Hersh possesses extensive experience in IT support and consultation, currently serving as IT Helpdesk Support at UCAN since October 2018. Jamie has a diverse background, including self-employment since 2001, offering services in 3D printing, web design, and technology tutoring. Previous roles include Field Technician at Byline Bank, Service Delivery Consultant at Beam Suntory, and IT Consultant at Brooksource, where responsibilities encompassed troubleshooting, user support, and system management across various platforms. Jamie holds a Bachelor's degree in Physical and Biological Anthropology from Northeastern Illinois University and has engaged in volunteer work, teaching computer skills to special-needs students.