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Norman Cheng is an experienced Senior Technical Project Manager at UC Berkeley since 2011, overseeing various enterprise service deployments, including enhancements to the Student Affairs system, financial systems security improvements, and the implementation of cloud-based storage solutions. Previous roles include Business Analyst at Kforce Technical Staffing, IS Business Analyst-Senior for the City and County of San Francisco, and Project Manager for the City of Oakland. With a robust background in systems analysis and project management across multiple organizations, Norman holds an MBA in Information Systems from Golden Gate University and a BS in Accounting from Cal State East Bay. Certifications include PMP, PMI-ACP, and CSM.