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Maouz Ashraf is a Senior IT and Infrastructure Support Analyst at UBL UK, a position held since May 2017, with expertise in providing software support for virtual desktop applications, desktop clients, and laptops, along with the administration of printing services. Responsibilities include enforcing IT policies, proactive system monitoring, server and desktop builds, project work, technology implementation, and regular updates for systems. Previous experience includes roles as an IT Support Analyst and an Intern-IT Support Analyst at UBL UK, an IT Support Assistant at SBI, and customer service roles at Guardian UK and Sports Direct Int. Maouz holds a Bachelor's Degree in Information Technology from Middlesex University and completed A-Level courses in Information Technology at Copland Community School.