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Jo Lynn Gray is an experienced operations and management professional with a diverse background in various roles across multiple companies. Currently serving as Senior Operations Manager at U.S. Legal Support since April 2018, Jo Lynn oversees processes, team members, projects, and hiring. Previously held positions include Client Transaction Support Manager, Confirmations Team Lead, Scheduling Specialist, and Receptionist during tenure at U.S. Legal Support. Additionally, Jo Lynn has been involved with Southern California Percussion Alliance as a Tabulator since February 2015. From April 2008 to December 2017 at Barnes & Noble, Jo Lynn held several positions including Community Business Development Manager, Visual Merchandising Manager, Receiving Manager, Merchandising Manager, Children's Lead, and Head Cashier, focusing on community outreach, sales training, merchandising, and loss prevention. Jo Lynn holds a Bachelor's degree in History from the University of Redlands and is currently pursuing certification in Voice Writing at Realtime Voice Academy.