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Jordan Robbins has a diverse work experience spanning multiple industries. Currently, they hold the position of Chief, People Analytics Branch at U.S. Customs and Border Protection since July 2022. Prior to this role, Jordan was the Chief, Workforce Development Branch at the same organization from November 2019 to October 2022. Before joining U.S. Customs and Border Protection, they worked as a Personnel Research Psychologist for a brief period from July 2019 to November 2019.

In their earlier career, Jordan held the position of Personnel Psychologist at U.S. Citizenship and Immigration Services from December 2015 to July 2019. They also worked as a Personnel Psychologist at the Transportation Security Administration from June 2011 to November 2015.

Additionally, Jordan gained research experience as a Research Fellow at the United States Army Research Institute for the Behavioral and Social Sciences from 2005 to 2011. They also worked as a Consultant at Mirum and Aptima, Inc. in 2006.

Jordan's earliest work experience includes an internship in Evaluation and Measurement at the United States Postal Service in 2005 and a role as a Research Analyst at Boston University School of Public Health from 2003 to 2004.

Jordan Robbins received their Bachelor of Arts degree in Psychology from Brandeis University in 2001. They then pursued a Master of Science degree in Experimental Social Psychology at Brown University from 2001 to 2003. Following this, Jordan completed their Ph.D. in Industrial and Organizational Psychology at George Mason University from 2004 to 2011. Before entering higher education, Jordan attended Lawrence Woodmere Academy from 1992 to 1997. No specific degree or field of study is mentioned for this period.