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Melody Amborn serves as the Client Training Manager at U.S. Bank since July 2017, with a robust background in instructional design and training spanning over two decades. Prior experience includes a role as Senior Instructional Design Consultant at Wells Fargo from May 2002 to May 2017, where responsibilities encompassed curriculum development, course design, and project management, as well as coaching instructional designers. Melody's earlier tenure at Wells Fargo Bank involved creating comprehensive training programs for the operations department. Prior roles included Quality Service Group Manager and Trainer at US Bank Corporate Trust, where training design and implementation of a quality program were key functions. Melody Amborn holds a Master's degree in English Literature from Minnesota State University, Mankato, and a Bachelor's degree in Secondary Education from Pillsbury College.