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Joseph Jacks, CETL, has a diverse work experience in the technology field. Joseph started their career as a Network Manager at Eye Care Associates in 1998. In 2000, they joined Tyler ISD and held various roles such as Network Computer Technician, Assistant Systems Engineer, Coordinator of Technology Service, and currently serves as the Chief Technology Officer since July 2018.

Joseph Jacks, CETL, obtained an Associate's degree in Computer Science and an Associate's degree in Microcomputer Service from Tyler Junior College from 1996 to 1999. Joseph then pursued a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from LeTourneau University from 2000 to 2002. Finally, they completed a Master of Business Administration (MBA) in Business Management from LeTourneau University between 2009 and 2011.