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Nicola Charlton has a strong background in research and market intelligence. Their most recent position was as a Research and Insight Manager at Tyl by NatWest, a role they began in September 2021. Prior to that, they worked as a Market Intelligence Manager at Worldpay from May 2019 to September 2021. Nicola also gained experience as a Senior Research Executive at Hotspex from December 2018 to March 2019, and as an Insight Executive at Kinetic Worldwide from October 2016 to December 2018. Nicola started their career as a Junior Research Executive at Fusion Insight & Strategy in April 2016 and worked there until September 2016. Nicola also worked as an Anti Poverty Officer (GEM) at Yorkshire Coast Homes from October 2013 to August 2014. Prior to entering the research field, Nicola worked as a Sales Associate at Ralph Lauren from May 2010 to May 2013. Additionally, they volunteered as a European Voluntary Service Special Olympic Volunteer at the Special Olympics World Summer Games in Athens in June and July 2011.

Nicola Charlton's education history includes a Bachelor of Arts (BA Hons) degree in Sociology from the University of York, which they obtained from 2009 to 2013. In 2012 to 2013, they pursued an Erasmus Study Abroad program at the University of Helsinki, focusing on Sociology & Classics. Nicola then went on to receive a Master's Degree in Applied Cultural Analysis (MACA) from Lund University between 2014 and 2016. Additionally, from 2013 to 2014, Nicola attended the University of Bradford School of Management and completed the Chartered Institute of Housing (CIH) Level 4 program in Professionals in Housing.