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Jen Hall is an experienced banking professional currently serving as Head of Channels at Tyl by NatWest since February 2021. Previously, Jen held the position of Head of Business Development & Growth at Lombard from January 2020 to February 2021 and served as Director of Internal Business Development at Coutts from November 2015 to January 2020. Jen's extensive background at the Royal Bank of Scotland includes roles as Area Private Manager, responsible for 10 Private Banking Managers and 11,000 clients, as well as Area Manager overseeing multiple retail branches and a significant team of staff. Jen's career began with various customer service roles, reinforcing a strong foundation in client interaction and support within the banking sector.