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Noman Hassan is a highly experienced professional specializing in Genesys Contact Center systems and applications, currently serving as a Senior Genesys Application Specialist at Tykans Group Inc. since October 2021. Prior to this role, Noman worked as a Genesys Consultant CCT at stc from January 2016 to September 2021, focusing on production and testing environments for various Genesys applications. Noman's career includes positions as Project Lead at Ceitcon Consulting and System Engineer at Contact Center Consulting, emphasizing implementation and customization of contact center solutions. Earlier experience at Teradata involved system administration and development. Noman holds a Bachelor of Science degree in Computer Science from Usman Institute of Technology, earned between 2003 and 2007.