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Shane Bradley is an accomplished professional in customer experience and account management, currently serving as the Head of Customer Experience IoT at both TxWireless and Taoglas since December 2021. Previously, Shane held various roles at Exertis Ireland from March 2014 to December 2021, progressing from System Administrator to Telco Account Manager, and finally to Senior Account Manager, focusing on major accounts such as eir and GoMo, while managing supply chains for notable brands including Samsung and Tesco. Shane's early career included IT consultancy positions across multiple industries, along with hands-on experience in operational and logistics roles. Educational qualifications include a Bachelor of Science and a Higher Certificate in Information Technology Support from Galway-Mayo Institute of Technology.