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Benedict Wong has a long and varied work experience. Benedict began their career in 1998 as a Software Engineer at Motorola, then moved on to Product Manager and Product Planner roles. In 2009, they joined Sears Holdings Corporation as a Social Engagement Manager and Community Moderator. In 2011, they took on a Senior Account Supervisor - Digital role at Edelman, followed by an Associate Director, Social Marketing role at Digitas in 2012. In 2013, they became a Digital Strategy Director at Astek Consulting, and in 2014 they were an Instructor at General Assembly. In 2015, they took on a Senior Strategist role at The Abundancy, then in 2017 they were a Marketing Program Lead at Discover Financial Services. Most recently, in 2019, they joined TXI as Head of Delivery, with roles as Principal, Product Delivery, Lead, Product Delivery, Senior, Product Delivery, and Consultant, Product Delivery.

Benedict Wong has a varied educational background. In 2020, they completed an AI Product Manager Nanodegree from Udacity. Prior to that, they obtained an MBA in Marketing and International Business from Loyola University Chicago. Benedict also holds a B. Applied Science in Electrical Engineering from Queen's University. Finally, they have a Piano Performer Diploma from the Royal Conservatory of Music (Hong Kong/Canada).