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Jacob's more than 15 years of IT experience helps to grow the depth of offerings for TSTS customers. He is skilled at IT leadership, security, IT audits, as well as troubleshooting LAN/WAN issues. Jacob has a bachelor's degree in computer science from Millikin University, a master's degree in information systems, and an MBA from Robert Morris University. He also taught master's level courses at Robert Morris as well. He joined the team in May 2021.