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João Campos is a skilled software engineer with extensive experience in backend development and cloud architecture. Currently serving as a Senior Backend Engineer at Twilio since July 2022, João is involved in a product that remains under NDA. Prior to this role, João worked at Talkdesk from September 2019 to August 2022, contributing to the development of a Workforce Management web application and assisting in bringing AI products like Talkdesk Copilot to market. João's earlier positions include working as a Cloud Architect and Cloud Software Engineer at CRITICAL Software, where architectural design and implementation of a commercial API utilizing AWS Serverless stack services were key responsibilities. João's foundational experience includes a Machine Learning internship at Sentilant, focusing on AI-driven solutions and software engineering roles at WExcedo, alongside a strong academic background with a Master’s degree in Artificial Intelligence and Software Engineering from Universidade de Coimbra.