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Eliana C. is an experienced technology professional with a strong background in solutions engineering, currently serving as a Principal Solutions Engineer for the EMEA/Iberia region and a Team Lead for LATAM at Twilio since September 2019. Eliana has held various roles at Twilio, progressing from a Solutions Engineer to Team Lead positions. Prior to Twilio, Eliana worked at IBM from January 2016 to September 2019 as a System Service Representative, with an internship focused on Technical Support Services for Software. Additionally, Eliana served as an Associate Teacher of Java at Universidad de los Andes in 2014. Eliana earned a degree in Electronic Engineering from Universidad de Los Andes, completing studies in 2016.