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Elizaveta Shaad is an experienced professional in the fields of business process management and technical writing, currently serving as a Business Process Manager at TVBET since January 2023. Prior to this role, Elizaveta worked as a Technical Writer at NtechLab and Game Insight from September 2022 to September 2022, and at G-Core Labs S.A. from July 2019 to October 2021. Earlier career experience includes a position as a Customer Service Representative. Elizaveta holds a Bachelor's degree in Linguistics from Perm State University (PSU), a Masterā€™s degree in Linguistics from Perm State Technical University (PSTU), and a Diploma of Education in Business Analysis from E-learning university GeekBrains.