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Kim Ha is an experienced IT professional with a strong background in service desk management, network administration, and IT support. Currently serving as the Manager of the Global IT Service Desk at Turo since June 2019, Kim has successfully advanced through various roles including Lead and IT Support Specialist. Previous experience includes serving as a Network Administrator at Sonic Healthcare, where Kim managed significant telecommunication projects, and an SEO & SEM Internship at thredUP.com, focusing on digital marketing strategies. Kim’s early career included roles in administration and IT support with Gasworks Domestic Pty Ltd and RCI Military Logistics, gaining expertise in risk analysis and financial documentation. Kim holds a Bachelor's degree in Information Technology from Griffith University.