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Jen is focused on driving revenue and customer success at Turn/River’s portfolio companies. Jen has over 20 years of experience in building, operating, and optimizing each phase of the customer journey in both service delivery and software companies. Prior to joining Turn/River, Jen held executive leadership positions in a variety of industries, including network security, content marketing, and supply chain & logistics. At Rapid7, NewsCred, and 3PL Central, she built and led the teams that drove global retention and growth, including account management, professional services, onboarding, and support.