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Ryan Jacques has over 19 years of work experience, beginning in 2001 with Adecco Technical where they served as a QA Automation Technician assigned to Hewlett-Packard. In this role, they designed highly scalable automation test frameworks for testing the proprietary firmware in multi-function high-end printers. In 2005, they joined CRI Advantage as a Test Automation Engineer. In 2006, they moved to TurnKey Solutions Corp. as a Senior Test Automation Engineer. Finally, in 2017, they joined TurnKey Solutions as Chief Products Architect.

Ryan Jacques attended the Phoenix Institute of Technology from 1989 to 1991, where they earned an Associate degree in Electronics.