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Hendrik Kramm is a seasoned professional in customer success management and sports science, currently serving as a Senior Customer Success Manager at Turnitin since November 2021. Previously, Kramm held the role of Customer Success Manager at Ouriginal from June 2020 to November 2021, and worked as a Sales Manager at PlagScan for a brief period in early 2020. Kramm's expertise also includes a significant tenure as a Sportwissenschaftler at Aktivita Monheim from August 2013 to December 2019, and experience as an Athletiktrainer at Fortuna Düsseldorf from August 2011 to June 2014. Educationally, Kramm holds a Master of Science in Exercise Science and Coaching and a Bachelor of Science in Sport und Leistung, both from Deutsche Sporthochschule Köln.