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Natasha Mugwagwa is currently working at Turnall Holdings Limited as a Sales Administrator and Customer Care Assistant. Prior to this, Natasha worked at Women's Action Group as a Programs Assistant. Natasha holds a Bachelor of Arts in Development Studies from Midlands State University and is currently pursuing a Master of Science in Strategic Management at Chinhoyi University of Technology. Natasha is also certified in Customer Service Management from the Chartered Institute of Customer Management.