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Hatice Ünal Hügül is a seasoned professional with extensive experience in business analysis and process engineering. Currently serving as a Senior Business Analyst at Türk Telekom International since October 2022, responsibilities include conducting process and technical analysis for projects involving the IBM Maximo platform and document management systems. Prior to this role, Hatice worked at Arvato Supply Chain Solutions as a Business Analyst, focusing on warehouse and distribution management systems. Additional experience includes positions at Salcomp Plc as a Senior Process Engineer, Dijital Tanıma Sistemleri as a Process/Business Development Specialist, and Mas Mekanik as a Training and Development Specialist. Academic qualifications include a Bachelor's degree in Electronic Engineering, a Master’s degree in Informatics, and an MBA, with ongoing education at Istanbul University. Hatice has a strong foundation in communicating technical requirements, testing processes, and bridging gaps between project teams and software development.