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Mai Seif has extensive experience in business development and technical support, currently serving as a Business Development Specialist and previously as a Senior Technical Support Engineer at turboSMTP since December 2014. Prior roles include Web Developer at eSpace, Maths Teacher at Princesses Language School, and trainee positions at the City of Scientific Research and Technological Applications and Bibliotheca Alexandria, where experiences included developing user-centered design for illiterate computer users and working in control rooms and security. Mai Seif holds a Bachelor's degree in Computer and Communication Engineering from Alexandria University and an American Diploma from the Egyptian American School. Additionally, foundational education includes a college diploma in Mathematics.