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Steven Rodrigues is an accomplished professional currently serving as the Director of Global M&S Renewals at Tungsten Automation since January 2017, overseeing a team of 30 across Hyderabad and Malaysia, and ensuring alignment with key performance indicators related to service levels and customer satisfaction. Prior experience includes senior management roles in M&S Renewals at Orange Business Services and operations management in global procurement and order processing. Steven's career also features significant roles at Citrix Systems, Siemens PLM Software, Integreon Managed Solutions, and HP, emphasizing order management and supply chain operations. Educational credentials include an MBA in Finance from Symbiosis and a Bachelor of Commerce from Malini Kishor Sanghvi College of Commerce and Economics.