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Douglas McKay, MSc, is a seasoned aviation professional with extensive experience in ground operations and safety management within the airline industry. Currently serving as a Ground Operations Officer at TUI since October 2019, McKay has played a pivotal role in developing safety procedures, ensuring compliance with regulations, and training staff on operational best practices. Prior roles include Ground Operations Manager at EL AL Israel Airlines, Ramp Duty Manager at Swissport, and Aircraft Dispatcher at London City Airport. McKay holds an MSc in Air Transport Planning & Management and possesses a NEBOSH General Certificate in Health & Safety, further solidifying expertise in occupational safety and operational efficiency.