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Danial Dehghan is an experienced IT professional with a strong background in technical support and system administration. Currently serving as an Information Technology Help Desk Administrator at TuGo Insurance since May 2023, Danial previously worked as an IT Support Technician at Tootsi Impex Inc. and a Deskside Support Specialist at IBM. With extensive experience in helpdesk operations, hardware and software support, and network management, Danial has successfully provided technical assistance across various organizations, including Ariyana Data Processing Engineering Co., where the role involved managing IT support as a manager. Danial holds multiple degrees in Network and System Administration and Technical Support from reputed institutions, including Collège LaSalle and Montreal College of Information Technology, as well as vocational training in Appliance Installation and Repair Technology.