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Todd Denning is a seasoned professional in marketing and engagement, currently serving as a Senior Manager at TTEC since October 2023, and at FCR since 2020. With a strong background in customer care and service delivery, Todd held several key positions at Lumos Networks from 2000 to 2019, including Director of Care and Service Delivery, where responsibilities encompassed customer experience and retention, and Regional Manager roles focusing on call center engagement and complex business interactions. Educational background includes attendance at Crafton Hills College and Rim of the World Senior High School.