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David McLean has a strong background in IT service delivery and management. David is currently working as the Head of IT Service at TSB Bank since July 2023. Prior to this role, they were the Head of Major Incident and Problem Management at TSB Bank from August 2021 to July 2023. Before joining TSB Bank, David held various positions at FIS, including Director of Cards Delivery and Operations, EMEA, from July 2019 to August 2021, and IT Service Delivery Manager from February 2015 to July 2019. David also has experience as the Head of Division, NonStop and Critical Services at TCM Solutions from June 2011 to February 2015 and as a Service Delivery Manager at Ubertas Business Solutions Ltd. from July 2010 to June 2011. Additionally, David has worked at Tesco Bank as an IT Service Manager from April 2010 to June 2010, at Lloyds Banking Group as a Divisional Service Manager from June 2008 to March 2010, at HBOS in various roles including Divisional Service Manager and Head of Incident and Problem Management, and as a Team Manager, Incident and Problem Management from August 2003 to June 2008. David also has prior experience as a Senior Delivery Manager at IBM Global Services from August 2000 to August 2003, and as a Senior IT Manager, IT Manager, and in various IT roles at Bank of Scotland from December 1985 to August 2000.

David McLean studied Actuarial Mathematics and Statistics at Heriot-Watt University from 1984 to 1985. David then pursued a BSc Hons degree in Mathematics and Computing at The Open University from 1989 to 1998.