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Ronald John Datuin is a Business Virtual Assistant at Pineapple | Virtual Assistant Agency since September 2022. Previously, Datuin worked at Fusion BPO Services Phils. Inc. from June 2017 to June 2022, where responsibilities included monitoring agents' performance as a Quality Assurance Specialist, conducting analyses, and performing Quality Assurance calibrations. Datuin also served as a Customer Service Representative, managing e-commerce campaigns, handling calls, emails, and chat inquiries, as well as resolving PayPal disputes. Earlier experience includes working as Service Crew at McDonald's Philippines, where Datuin received multiple awards for exceptional performance during tenure from October 2015 to June 2017. Datuin holds an Associate degree in Computer Technology from the Asian College of Technology - Cebu, completed in 2017.