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Wilber Ayala has a diverse work experience spanning across several companies and roles. Wilber has most recently been the Head of Operations at Airdesk since November 2022. Prior to that, they held the position of Director of Service Delivery at Airdesk from January 2022 to November 2022. Wilber worked at 5CA as a Senior Operations Manager from September 2020 to January 2022 and also served as a Project Lead from April 2020 to September 2020. At Concentrix, they held the role of Senior Operations Manager from July 2014 to October 2019. Wilber worked at Convergys as an Operations Support from February 2012 to July 2014. Their experience also includes working at Dell as a Sales Manager from July 2007 to January 2011, Sales Coach from June 2006 to June 2007, and Sales Agent from November 2005 to May 2006. Wilber began their career as a Senior Data Analyst at Ministerio de Defensa Nacional - El Salvador from June 1994 to October 2005.

From 2013 to 2018, Wilber Ayala attended Bircham International University, where they pursued a Bachelor of Business Administration (BBA) degree. Their field of study was Business Administration and Management, focusing on general management practices.