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Shane Hawley is a skilled Product Owner at Trustwell since September 2021, where responsibilities include translating high-level use cases into user stories and leading backlog grooming sessions to align product vision with development execution. Prior to this, Shane served as the Technical Support Team Lead at Trustwell during its rebranding from FoodLogiQ and had previous roles at FoodLogiQ, Lyft, and Holiday Retirement, demonstrating a strong background in technical support and team leadership. Additional experience includes overseeing student life at Appalachian State University and Oxford College of Emory University, where Shane managed residence halls, facilitated crisis response, and developed comprehensive programming for student engagement. Shane holds a Master of Arts in Higher Education Administration/Student Personnel from the University of Mississippi and a Bachelor of Science in Criminal Justice from Appalachian State University.