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Michelle Sims has a diverse work experience spanning multiple industries. Michelle is currently the Chief Operating Officer at TrustPortal since January 2020. Prior to this role, they worked at Currys plc as a Business Change Programme Manager from March 2016 to March 2017. From January 2012 to February 2016, Michelle served as a Manager, Strategy and Operations Consulting - Private Sector, and from June 2010 to December 2011, they held the position of Manager, Strategy & Operations Consulting - Public Sector at Deloitte. At PwC, they worked as a Senior Associate, Consulting from July 2009 to July 2010, and as an Associate, Consulting from August 2008 to June 2009. Before joining PwC, they were a Fast-track Manager at the Local Government Association from September 2007 to August 2008. Michelle also has experience in sales and customer service, having worked as a Sales and Customer Service Representative at Crabtree & Evelyn from October 2005 to April 2007. Additionally, they interned as a Parliamentary Assistant at The Scottish Parliament in June-August 2006, and worked in customer service at G1 Group PLC from June 2002 to September 2004. In 2005, they had a brief stint at the Department for Work and Pensions (DWP) in the Pensions Service and Jobcenter Plus roles.

Michelle Sims earned a degree in Politics and Public Policy from the University of Glasgow. The specific years of their education are not provided.