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Joanna Miller is a seasoned creative professional currently serving as Senior Manager for Creative Services at TruStage since March 2021, where Joanna leads the creative development and branding efforts for credit union-based acquisition marketing, impacting over 21 million members. Prior experience at Capital One from 2007 to March 2021 includes roles as Creative Lead, where Joanna established direct mail marketing for flagship credit card channels, and as Creative Producer and Senior Art Director, focusing on hybrid roles and brand guideline standards. Additional experience encompasses creative management at the Children's Museum of Richmond and hands-on art direction at Dreamscape Studio and Inter-Governmental Philatelic Corp., with a commitment to innovative design across various sectors. Joanna holds a degree in Communication Arts and Design from Virginia Commonwealth University.