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Iwona Pietrasiuk is an experienced office and customer service professional, currently serving as Office Manager and Customer Service Adviser at TrustID since April 2023. Previously, Iwona worked at Masthaven Bank as a Customer Service Agent, where complex account calculations and legal documentation tasks were performed. Iwona's background includes roles as a Community Associate at Spaces, Sales Assistant at HMV Retail Ltd, and participation in Cultural Exchange Programs at Mount Snow, enhancing language skills and cultural understanding. At Empik Group, Iwona held leadership positions, mentoring new colleagues, and successfully reorganizing the book department. Earlier experience also includes reception and administrative roles at Centrum Medyczne Damiana and Promenada. Iwona holds a Bachelor's degree in Business English from Wszechnica Polska - Szkoła Wyższa TWP w Warszawie.