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Alexandra Matthews is an experienced professional in customer experience and research, currently serving as the Customer Experience Manager at Trust Alliance Group since December 2020. Prior to this role, Alexandra held positions as a Customer Experience Consultant at Arnold Clark from February 2018 to December 2020 and worked at British Gas from January 2012 to February 2018 as both a Process Design Analyst and Support Analyst. Alexandra's educational background includes studies at BarrowHall College from 2008 to 2010 and Great Sankey High School from 2003 to 2008.