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Melani Keller is a seasoned professional with extensive experience in sales operations and customer service. Currently serving as a Sales Operations Coordinator at Trusscore since August 2020, Melani previously held various roles at prominent organizations, including Sales Operations Specialist at D2L and Digital Technical Writer for the Region of Waterloo. Melani's expertise includes training new sales personnel, enhancing user experiences for online services, and overseeing catering events while ensuring high customer satisfaction. An Honours Bachelor of Arts graduate in French and Business from St. Jerome's University, Melani also possesses a diverse background in client relations and process improvement across multiple industries.