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Ralf Kratzsch is currently the Director Service Fulfillment at TRUMPF North America, overseeing installation management, spare parts management, and service provider management. Prior to this role, Ralf held positions as Head Of Technical Services and Production Supervisor Final Assembly, demonstrating their expertise in technical service, field service, and lean production. With a background in mechanical engineering from Technische Universität Dresden, Ralf has a solid foundation for their career in the manufacturing industry.