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Karen Gallagher has a wealth of experience in various roles including as an Investigative Agent, Executive Assistant, Fiscal Account Clerk, Workshop Secretary, and Medical Transcriptionist. Karen has worked for organizations such as the Trumbull County Board of Developmental Disabilities, Mahoning County Board of Developmental Disabilities, and St. Elizabeth Hospital Medical Center. Karen holds a Bachelor's Degree in Communications (Social Media) from Youngstown State University, along with certifications in Investigative Agent Level 2 and Accounting Fundamentals. Karen is skilled in investigating abuse and neglect, preparing detailed reports, analyzing medical records, and utilizing software such as MS Word, Excel, and Outlook.