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Lucy Gisa Muganwa, a Master's degree graduate in Economics from Ternopil Academy of National Economy, currently serves as the Data Operations Team Lead at SyncMatters. With a background in customer success and support, Lucy has held various roles at Trujay, including Senior Customer Success Manager, Account Manager, and Customer Service Team Lead. Prior to that, Lucy worked as a Support Manager at MagneticOne. Lucy's diverse experience in operations and customer service showcases their expertise in managing and assisting clients effectively.