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Joey Evans is a seasoned professional in design research, currently serving as the Design Research Director at Truist since January 2020. In this role, Joey manages research for Truist.com and its associated websites, collaborating with various stakeholders to align research efforts with business and design objectives. Previously, Joey held multiple positions at BB&T, including User Experience Researcher, where research priorities were established for the Commercial Banking platform. Early career experiences include user experience research at Fidelity Investments and web development for Greenville Health System, along with teaching freshman composition at Clemson University. Joey possesses a Master of Arts in Professional Communication and a Bachelor of Science in Political Science from Clemson University.