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Caitlin Hayes is an accomplished sales operations professional with extensive experience in managing and optimizing sales processes across various organizations. Currently serving as Senior Director of Sales Operations at TrueLearn since September 2020, Caitlin has previously held roles at PeraHealth, Inc., naviHealth, and Curaspan Health Group, contributing to sales management, data integrity, and CRM administration. Caitlin's earlier career includes impressive achievements in network development and customer service at American Eagle Outfitters and Chick-fil-A. A graduate of William & Mary with a Bachelor's Degree in Process Management & Consulting and Kinesiology and Health Sciences, Caitlin excels in project implementation, sales resource management, and collaboration with senior leadership.