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Akanksha Singh is a Customer Success Manager at Truecaller since July 2023, focusing on onboarding and customer training, particularly in API integration and advanced features of the platform. Prior to this role, Akanksha served as a Technical Account Manager at Gupshup from January to November 2023 and held positions at Knowlarity - Cloud Communications from July 2019 to March 2023, including Project Lead and Senior Business Analyst, where analysis of client business requirements was conducted through various methods. Akanksha began a career as a Business Analyst at Geronix Technologies from April 2017 to July 2019. Akanksha holds a Bachelor of Technology in Electronics and Instrumentation from Vellore Institute of Technology, completed in May 2016.