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Janette J. currently serves as the AVP Contact Center at True Sky Credit Union since April 2021. With a robust background in customer service and technical support, Janette has held various roles including Phone Center Representative II and Department Trainer at Vantage Credit Union from January 2003 to January 2022, as well as Technical Support Analyst Manager. Janette possesses extensive knowledge in application support and troubleshooting for systems such as Symitar, Episys, Synergy, and others. Previous experience includes positions as a Help Desk Specialist at Technovation, Lead Teller at Raymond Handling Solutions, and Technical Support Analyst at EPS Networks. Janette began the professional journey as a Help Desk Analyst Team Lead at QUICK TRIP and has experience in management roles. Educational background includes graduation from Edwardsville High School.