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Shahnawaz Alam started their work experience in 2013 as a Sr. Digital Marketing Executive at Yoflowers & Gifts. Shahnawaz then worked as an Analyst at eClerx from April 2010 to February 2011. In 2014, they became the Chief Technology Officer at Healthy World until May 2015. Following that, they joined True Elements as the Chief Technology Officer in May 2015. Additionally, they held the position of Director at Kartnowa Technologies from January 2015 to September 2017.

Shahnawaz Alam completed their Bachelor of Engineering (BEng) in Electrical, Electronics, and Communications Engineering from Savitribai Phule Pune University, which they attended from 2005 to 2009. Afterward, they pursued a Master of Business Administration (MBA) in Marketing at Sinhgad College from 2011 to 2013. Shahnawaz also obtained additional certifications, such as Advanced Display from Google in January 2015 and Advertising Fundamentals from Google in January 2014. Before their higher education, they attended Kendriya Vidyalaya from 1996 to 2005, although no specific degree or field of study is mentioned.