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Anjali Kapoor has a diverse work experience spanning from 2011 to the present. Anjali started their career at Airlink Network as an Office Incharge in Customer Support, where they effectively managed staff, office records, and resolved client inquiries. From 2011 to 2015, they worked at WeblinkIndia.Net as a Team lead in Client Support, interacting with national and international clients through various communication channels and ensuring job completion. In 2015, they joined EMarketz India Pvt Ltd as a Project Manager, contributing to the development of CRM technologies and coordinating with project leaders, clients, and marketing personnel. Since 2016, Anjali has been working at Balancehero India, initially as a Deputy Manager in Customer Support and later as a Customer Support Operations Manager and Manager.

Anjali Kapoor began their education in 2007 at S.G.T.B.I.T.I, where they pursued a degree in Computer Operator and Programming Assistance, focusing on Computer and Information Sciences and Support Services. Anjali completed their program in 2008. In the same year, they joined Sikkim University, where they studied Bachelor of Computers Application (BCA) from 2008 to 2011. Following that, they enrolled in Delhi University in 2007 and completed their Bachelor of Commerce (B.Com.) degree with a specialization in E-Commerce/Electronic Commerce in 2010. Overall, Anjali Kapoor has a diverse educational background with a focus on computer application and commerce.