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Nilesh Murthy has over 20 years of work experience in various roles, primarily in customer success and client management. Nilesh is currently the VP of Solutions and Onboarding at Trove and a Customer Success Coach at Catalyst Software. Prior to these positions, Nilesh served as the Senior Regional Director of Customer Success at Segment from 2019 to 2020. Nilesh also held the role of Associate Director, Client Success at Oracle Utilities from 2017 to 2019. Before that, Nilesh worked as an Associate Director, Client Success at Opower, where they managed the Technical Project Manager team for enterprise and West Coast clients. Nilesh started their career at Synygy, now known as Optymyze, where they served in various roles, including Director of Professional Services and Senior Consultant. In these positions, Nilesh managed project budgets and provided program management expertise for clients in the sales operations space.

Nilesh Murthy holds a Master of Business Administration (MBA) from the University of California, Berkeley, Haas School of Business, which they completed from 2012 to 2015. Prior to that, they obtained a Bachelor of Science (BSc) in Electrical Engineering and Economics from Duke University between 1995 and 1999. Nilesh also obtained A Levels from Concord College in 1995. Nilesh attended Raffles Institution from 1990 to 1993, but the specific degree or field of study is not mentioned. In 2020, they obtained a certification in the Berkeley Executive Leadership Program from UC Berkeley Executive Education.