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Crystal K. has extensive experience in the healthcare sector, currently serving as a Congressional Relations and Customer Grievances Specialist at TriWest Healthcare Alliance since February 2014. Prior to this role, Crystal worked as a Records Manager at the same organization from April 2004 to December 2013. Crystal's foundational experience includes ten years as a Medical Specialist in the US Army, from March 1993 to August 2003. Crystal holds a Bachelor of Science in Healthcare Administration from the University of Phoenix, earned between 2004 and 2007.